Store owner irate after customer pulls tire iron on clerk over AirPods, MDSO deputy gives him the finger
Jan 13, 2026
A store owner is furious after a customer waved a tire iron at one of his clerks over a dispute involving AirPods and a responding Miami-Dade Sheriff’s Office deputy, he said, gave him the finger after he told her to leave his property.
Dexter Lubin said the irritation began at his Talk For Les
s store in Northeast Miami-Dade when an angry customer began harassing one of his employees.
“He said that we have an irate customer in here,” said Lubin.
The customer was reportedly falsely insisting the Apple AirPods he had purchased from the store were fake.
Surveillance footage from behind the counter showed the customer angrily slamming his hands on the counter. When the clerk told the man he was wrong, he appears to pull out a tire iron.
“I call the police immediately,” said Lubin. “This guy has a tire iron in his hand. There’s a guy with a weapon inside of my business, making threats.”
Lubin said his store clerk told him the angry customer was threatening to smash up the store and shoot him.
“He’s making threats. He says he’ll bust everything up in the store and he’s ready to have a shootout with the store manager,” said Lubin.
No gun was pulled and the livid customer luckily left to get his receipt.
After the man left the business, Lubin’s store clerk quickly locked the door until authorities arrived.
According to Lubin, when deputies showed up, instead of detaining the man for threatening his employee, they brought the man back into the store.
“He goes back outside to bring the guy who was waving the weapon back inside of my business,” said Lubin.
Deputies then questioned his employee.
“The first question the police asked him is: ‘Where are the AirPods? Are they fake?'” said Lubin.
“How can they confirm that it’s fake?” the officer is heard asking the clerk. “Are they fake or no?”
Lubin rushed over to his business to speak with the deputies, whom he questioned for not arresting the customer that was threatening his employee with a weapon inside of his store.
“Why didn’t you question this guy about the weapon he had?” said Lubin.
The fed up business owner then told one of the deputies to leave.
“Get out!” Lubin is heard shouting at one deputy.
When Lubin requested a supervisor, surveillance video from outside of the store appeared to show the deputy giving him the finger through the doorway.
“As the sergeant is walking inside to my business to speak with me, the other female officer who I dismissed out of my business gives me the middle finger,” said Lubin. “She stuck the middle finger at me. I was really taken aback by that.”
Lubin told 7News the act was rude and disrespectful.
“100% insulted,” said Lubin.
The unprofessional act is one of several reasons why Lubin filed a six-page formal complaint with MDSO.
“Those officers need to be taken off the street and sent back into training before they are allowed back on the job,” said Lubin.
MDSO released a statement on the incident with 7News.
“There is an open and active internal affairs investigation of the incident.”
The investigation appeared to begin on Tuesday after investigators were seen returning to Lubin’s store.
Lubin said the sergeant he spoke with later apologized for the actions of one of her deputies.
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