RICHMOND, Va. (WRIC) -- The City of Richmond may have its water back, but the investigation into a water crisis that broke out Monday, Jan. 6, is just beginning. As he tackles week two on the job, the city's new mayor -- Danny Avula -- laid out what's next. As the community transitions into what Avula called the "next stage of resilience," he assured residents that they will not be charged for water they didn't use during the incident. He said that this is because bills are consumption-based. In terms of recovery, the mayor announced that the money intended for his inauguration ceremony -- which was canceled due to the city's state of emergency -- will instead go toward reopening an emergency response fund, similar to the relief fund we saw during the height of the COVID-19 pandemic. The mayor made these announcements at a Richmond City Council meeting Monday night. Tensions remained high during the close-quartered meeting. In a notably heated moment following the mayor's initial remarks, Councilmember Reva Trammell suspected someone shut off her mic as she attempted to question Mayor Avula further about the timeline for the first phase of his efforts to pull the city out of hot water -- now that the city has hot water again. "Oh my gosh, I don't believe this. Why are you doing this?" Trammell cried out Monday night. "[City council leaders] sit up there and you're praising [the mayor] about all the great things he's done and you have the right to do that, but I have a right to ask a question…" The mayor responded, but this all occurred after a lengthy report from the new city leader at the podium. So first, let's take a look at what he shared. "There's nothing like an all-out crisis in the first week of your job," the mayor chuckled at the beginning of his presentation. He articulated a three-tiered plan to take what happened within the city's water system recently and learn -- and recover -- from it. He began by breaking down "Phase 1." This portion of his plan outlines short-term investments and immediate efforts to help residents build back finances and trust in leadership. The plan remains in its early stages, but Avula suggested this will be done through efforts like re-launching a COVID-era relief fund, delaying certain bill payments and encouraging residents to support local businesses. The first phase will also include a highly-anticipated "after-action report." The mayor says his team is already looking at independent firms to conduct this "transparent review" of missteps and takeaways from the power-outage-induced crisis. "All of us are very aware of kind of the current state of trust," Avula said. "And as I come into this office, I'm really committed to, you know, collaboration with you guys and a transparent process with the public." The second phase could take more than a year, but the mayor says it's about taking a microscope to the city's emergency preparedness protocol. Avula listed some of the topics officials plan to explore. "How often were we doing exercises and what were the protocols in the plant?" Avula began. "And what did the protocols in the plant need to be in the event of another incident like this?" The second phase will focus on what's happening behind the scenes at Richmond City Hall and what needs to change in order to prevent future incidents. Avula then moved on to the third and final phase of recovery. He estimated this section would be transformative, claiming it's the largest-scale section and will likely boast a price tag of hundreds of millions of dollars. The mayor suggested this phase of recovery will extend longer than a decade. He also said it will transcend city lines -- seeking input and, perhaps, assistance from the state and federal scales, too. "How do we create more resiliency ... less dependence on one solo water treatment plant?" he began. "And this really feels like an opportunity to look at the whole regional water system and figure out what long-term investments can we make that create multiple sources of water. You know, when one goes down, how do we shift to another river and another county." The exact timeline is still up in the air, but -- circling back to Trammell's impassioned inquiry -- city leaders said they plan for a yet-to-be-chosen firm to begin the after-action review "as soon as possible." Avula clarified that he hopes this thorough, in-depth analysis will be complete within thirty days.