DURHAM, N.C. (News release) – In advance of the forecasted winter storm in North Carolina, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is allowing early prescription refills to ensure that customers have access to the prescription drugs they need. This action is in effect for the entire state of North Carolina following Gov. Josh Stein’s declaration of a state of emergency on January 9, 2025. Early prescription refills are available to customers in all 100 North Carolina counties through February 8, 2025. Early prescription refills for Blue Cross NC customers must be made while the state of emergency declaration is in effect. Customers with questions about their prescription drug coverage may contact the customer service number on their Blue Cross NC card. Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message. The early prescription refill policy does not apply to controlled substances. Blue Cross NC will continue to update customers through the company’s social media channels.