More than 100 NYC public schools hit by internet outage, force return to ‘nontech’ learning
Jan 06, 2025
An internet outage disrupted classes in 115 New York City public schools on Monday, after a fiber optic cable was damaged, education and union officials said.
It was not immediately clear when the network outage began. An alert was posted at 7:16 a.m. to the school system’s “SupportHub” website.
“Approximately 100 schools in Brooklyn and Queens are currently experiencing network connectivity issues due to an internet service provider outage,” Jenna Lyle, a spokeswoman for the public schools, said in a statement shortly after school dismissal. “The internet provider is working to resolve the issue.”
“In the meantime, any impacted classes that planned on utilizing the internet in-school today moved to non-tech-based learning to educate students.”
In a post on X, the United Federation of Teachers estimated closer to 200 schools were impacted by the outage.
“Service will hopefully be back by the day’s end,” the post read.
All impacted schools use the same internet provider, the schools spokeswoman confirmed. The outage was unrelated to the half-inch or less of snow that fell Monday morning, which largely spared the New York metro area while wreaking havoc elsewhere in the country.