SEPTA has settled a claim following an additional review after a woman told NBC10, a loose overhead wire hanging above tracks along an inactive SEPTA trolley route shattered her car’s windshield in the Chestnut Hill neighborhood in July. In an update Joselyn Enriquez shared with NBC10’s Andre w Rowan, SEPTA officials reached out to her after reviewing the incident and said they would settle the claim and reimberse Enriquez following the incident. “Per our conversation, based on new corrected information from internal parties, the cable that struck your vehicle was SEPTA’s property. As such we have corrected our liability assessment and are going to settle your claim,” SEPTA property damage manager Joseph Hasson wrote in an email Enriquez shared with NBC10. In the email, Hasson also apologized for any frustration Enriquez encountered through the course of this situation. Initially, Enriquez said, the incident occurred when she was on her way home after her nursing shift. During her drive, she noticed a bus swerve on the road and, she told NBC10, moments later, as she slowed down, “something came from the sky.” “A cable, just that’s still connected to what I think is a live cable in the middle of a street, just laying there,” Enriquez told NBC10. “It’s dark. There’s no street lights. Nothing. Like I couldn’t have seen it. The bus driver definitely didn’t see it, and he hit it. It got stuck on the mirror, and it kind of catapulted it onto my windshield.” However, initially, SEPTA closed the claim, saying its review found a communications line in an area where SEPTA has overhead power lines. “SEPTA has no liability for your damages,” SEPTA initially said in an email to Enriquez. “The wire did not belong to SEPTA, it was a communications wire, we were unable to find out who owns it.” After Enriquez publicly expressed her frustration on social media and NBC10 reached out to SEPTA about the incident, she said the agency reopened her claim for further investigation. Enriquez said that her insurance covered the cost of replacing her windshield following the July 2 incident, but she said she still lost around $2,000 due to her deductible and two ways of lost wages. However, SEPTA has offered to re-imburse Enriquez’s deductible. The mass transit provider also offered to review the possibility of reimbursing Enriquez for her lost wages, as well. “Thank you so much!” wrote Enriquez in a follow up email to NBC10. This story uses functionality that may not work in our app. Click here to open the story in your web browser. ...read more read less