National Grid faces nearly $17 million penalty for poor customer service in Upstate NY
Jul 16, 2026
Albany, N.Y. — New York utility regulators approved a nearly $17 million penalty against National Grid’s Upstate New York operations for poor customer service in 2025.
https://www.syracuse.com/business/2026/07/national-grid-faces-nearly-17-million-penalty-for-poor-customer-service-in-upstate-ny.html
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