My Ebike Delivery Went Missing. When I Tried to Recover It, I Ended Up in Chatbot Hell
Jul 15, 2026
Companies’ increasing reliance on AI chatbots isn’t making the customer service experience smarter. It’s just making it more infuriating.
https://www.wired.com/story/ebike-delivery-missing-when-i-tried-to-recover-it-i-ended-up-in-chatbot-hell/
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