Pet stores and rescues are not enemies
Apr 02, 2026
For years, the debate over pet shops has been framed as a moral choice: you either support rescue or you support cruelty. That may be a powerful slogan, but it is not reality.
I know because I live on both sides of that divide.
For the last 25 years, I have owned and operated The Dog House in
Manchester. Over that time, we have helped thousands of neighbors find puppies that have brought decades of joy into their lives. In 2016, I also helped found a rescue organization, Save All Dogs, after seeing firsthand how many adoptable pets needed a chance.
I am sharing this because Connecticut lawmakers are currently considering a bill that would shut down my pet store — driven by a false narrative that store owners like me are the problem.
House Bill 5283 would allow municipalities across the state to ban the sale of dogs, cats, and rabbits in pet shops. The argument behind this legislation is one animal welfare advocates have spent years promoting: that pet stores are cruel, rescues are virtuous, and anyone who disagrees supports puppy mills. Having experience with both, I can tell you that is not true — and if it becomes policy, it will harm both the pets and people it aims to protect.
Here is what most people do not know: Connecticut pet shops are among the most heavily regulated animal operations in the state. Every dog must be examined by a licensed veterinarian bi-weekly, with a sign-off required before going home. We maintain ventilation standards, mandatory quarantine protocols, and source exclusively from USDA-licensed breeders whose federal inspection histories we review carefully. If a dog becomes ill within 20 days or is diagnosed with a hereditary issue within six months of purchase, we are legally responsible for reimbursement of veterinary care up to the purchase price.
Rescues face a fraction of that scrutiny. Dogs receive a single vet check within 48 hours of arriving in-state — and then not for another 90 days while in the rescue’s care. No bi-weekly visits, and there’s no lemon law if the dog becomes sick or expresses hereditary issues. Rescue dogs often arrive with limited medical history and unknown behavioral backgrounds — and for families making a long-term commitment, that uncertainty is significant. When that happens, the state’s position is essentially: you knew the risks.
None of this means rescues are bad. They do vital work, and Connecticut would be worse without them. But they operate under a lighter regulatory burden — and this bill would eliminate a regulated option while leaving a less regulated one untouched.
That is why this debate should not be about choosing one side over the other.
There will always be people looking for a specific dog — a hypoallergenic breed, a puppy that families can raise with their children, or a dog with a known temperament. If lawmakers eliminate regulated pet shops town by town, those families will not stop looking. They will go online, out of state, or into less transparent markets where oversight is weaker and protections are limited or nonexistent.
If Manchester bans pet shop sales, The Dog House closes. Nineteen people, many of whom have worked here for decades, lose their jobs. And the rescue that shares this building, which depends on the pet shop to cover rent and payroll, loses its foundation.
Connecticut lawmakers have six weeks left in this session, and with constituents facing real pressure on costs, healthcare, and the budget, there are bigger problems to solve than eliminating small businesses that the state already holds to its highest standards.
I support rescue. I have given years of my life and livelihood to it. But the choice Connecticut is being asked to make, between pet stores and animal welfare, is based on a falsehood. Regulated pet shops and responsible rescues are not opposites. They serve different families, fill different roles, and can both do right by animals when held to appropriate standards. That is the conversation worth having.
Chris Carty is the owner of The Dog House pet shop in Manchester and a founder of Save All Dogs, a 501(c)(3) nonprofit rescue organization.
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