Ticketmaster quietly raised other fees after US crackdown on hidden charges
Mar 26, 2026
Documents obtained by Guardian show company increased different fees to ‘offset revenue loss’ from FTC rule changeFollowing a wave of regulations banning the surprise fees that appear at the end of a transaction, Ticketmaster stopped charging the extra few dollars it added to each order at check
out. Typically shared with the venue, the order processing fee was a boon to a global platform that sells hundreds of millions of tickets a year.But documents obtained by the Guardian show that while Ticketmaster eliminated this fee to comply with the rules, the company simply raised the cost of different fees in a number of its venues to ensure it didn’t lose money. Continue reading... ...read more read less