Who Owns the Customer When OTA Clients Try to Rebook a Flight During the Iran War - Peer2Peer

Skift Travel Acc

Who Owns the Customer When OTA Clients Try to Rebook a Flight During the Iran War

Mar 13, 2026

Online travel agencies and suppliers have more flexible rebooking and refund policies during the Iran war than during the pandemic. But with the volume of customer support requests, customers sometimes don't get the assistance they deserve.

https://skift.com/2026/03/13/who-owns-the-customer-when-ota-clients-try-to-rebook-a-flight-during-the-iran-war/

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