Escooter companies trying to work with the City of Albuquerque regarding improperly parked scooters
Apr 02, 2025
ALBUQUERQUE, N.M. (KRQE) – The city of Albuquerque is cracking down on e-scooter companies impounding improperly parked e-scooters and charging the companies to reclaim them.
Growing pains, that's how some of the E-scooter companies have described the city's crackdown. They are now trying
to work with the city to find a better solution regarding improperly parked E-scooters across the metro.
"So, there is no forgiveness on any fines or fees that are occurred by the pickup of the illegally parked e-scooters, and so the vendors will be required to pay those fines," said Jeremy Keiser Deputy Director for the City of Albuquerque. That's what the city code enforcement deputy director told KRQE News 13 on Monday after the city started to crack down on improperly parked E-scooters
Some companies argue they weren't given enough time to fix the issue since the city started to collect the e-scooters within minutes of a ride ending. "A rider took a ride, improperly parked the vehicle, and within two minutes, they were impounded. That is, that's a standard that can't be kept up with. We can't properly move vehicles within you know 120 seconds,” said David Sedbrook said vice president of public policy, Beam mobility.
Those impounded scooters come with a cost as the city charges $100 for pickup per scooter and an additional $200 for every day they have them in the lot.
Beam and Lime, which are two of the three operators of e-scooters in Albuquerque, say they are happy to be in the city but hope they can work together to find a solution. "It would be very helpful if there was some more detail coming from the enforcement team," said Sedbrook.
“At the core, I think really that this issue was really down to just an unfortunate miscommunication that we've had with the city, which we're looking to fix,” said Charlie Mastoloni, Senior manager, Government Relations, Lime U.S. West.
The city said in a statement.
Every single vendor acknowledged and signed the Shared Active Transportation Program Permit and Agreement (SATP Agreement) that contains important safety clauses to protect the public. Section XI.E of the signed SATP Agreement states, "The City shall have the right, but no obligation, to remove any abandoned, unattended, or improperly placed Small Vehicle that is, in the sole opinion of the City, a safety hazard or an impediment to access ensured by the Americans with Disabilities Act (ADA). The City may charge the Operator a removal and storage fee for any Small Vehicle removed for these reasons." In addition, X.B.1. states, "a pedestrian travel space to a width of at least four (4) feet must be maintained on all sidewalks."
Those two specific terms are being enforced by the City to protect the public by removing safety hazards, maintain ADA access, and incentivize the vendors to diligently prevent improper parking as they promised they would.
Tim Walsh, City of Albuquerque Planning Department
But the companies said they are committed to working with the city to work out the kinks in the E-scooter rollout. “So we can get to any improperly parked device in 24 hours, which is what our contract stipulates,” said Mastoloni.
Both Lime and Beam said they are looking to add more foot patrols to Albuquerque. Lime said it's looking to educate riders on where to park. The company is also eyeing fees for people who continuously park the e-scooter in improper areas ...read more read less