North Carolina Treasurer to use OpenAI pilot program to improve government services
Mar 27, 2025
DURHAM, N.C. (WNCN) — North Carolina State Treasurer Brad Briner and OpenAI announced a pilot program on Thursday to use artificial intelligence to improve government services in the state.
Over the next 12 weeks, the Department of State Treasurer and OpenAI will explore ways to responsibly use
ChatGPT with publicly available data to increase operational efficiency and enhance public service to North Carolina residents.
This one-of-a-kind partnership will also utilize artificial intelligence to enhance the way that the Department conducts business, discover process improvements and ensure that DST is delivering the best possible outcomes for the state.
"Innovation, particularly around data and technology, will allow our department to deliver better results for North Carolina," said Treasurer Briner. "I am grateful to our friends at OpenAI for partnering with us on this new endeavor and I am excited to explore the possibilities ahead."
DST and OpenAI are exploring several use cases to deploy AI effectively, including being able to identify businesses with unclaimed properties and analyzing the financial data of local government officials. DST will also share learnings and results of the pilot program after its conclusion.
"Artificial intelligence will transform how we live, work, interact and most importantly, help us solve problems to improve our lives," said Chan Park, Head of U.S. and Canada Policy and Partnerships OpenAI. "We believe the best way for the government to understand AI's potential is to use it directly, and we're excited to partner with the North Carolina Treasurer's Office to inform how AI can help improve the delivery of services to residents." ...read more read less