23andMe users alerted they may want to delete genetic data. Here’s how to do it
Mar 24, 2025
SOUTH SAN FRANCISCO — With genetic testing company 23andMe facing an increasingly uncertain future, California Attorney General Rob Bonta reminded customers they have the right to tell the firm to permanently delete their data.
The company has publicly reported it is in “financial distress” an
d stated in recent securities filings that there is substantial doubt about its ability to keep going, the California Attorney General’s Office said in a news release.
Related Articles
National News |
How to use the IRS’s free IP PIN, the best way to keep a criminal from nabbing your income tax refund
National News |
With March Madness underway, it’s game time for newly opened women’s-sports bars across the US
National News |
23andMe files for Chapter 11 bankruptcy as co-founder and CEO Wojcicki resigns
National News |
Georgia jury orders Monsanto parent to pay nearly $2.1 billion in Roundup weedkiller lawsuit
National News |
Stock market today: Wall Street gains ground after shaking off four-week losing streak
In California, for one, the “trove of sensitive consumer data” amassed by 23andMe is subject to deletion under both the Genetic Information Privacy Act and the California Consumer Protection Act, according to the office.
“California has robust privacy laws that allow consumers to take control and request that a company delete their genetic data,” Bonta said in a statement. “Given 23andMe’s reported financial distress, I remind Californians to consider invoking their rights and directing 23andMe to delete their data and destroy any samples of genetic material held by the company.”
How to delete 23andMe data
Customers can delete their 23andMe account and personal information by taking the following steps:
Log into your 23andMe account on the company’s website.
Go to the “settings” section of your profile.
Scroll to a section labeled “23andMe data” at the bottom of the page.
Click “view” next to “23andMe data.”
Download your data.
Scroll to the “delete data” section.
Click “permanently delete data.”
Confirm your request. You will receive an email from 23andMe. Click the link to confirm your deletion request.
On the website, customers can also direct the company to destroy stored saliva samples and DNA, as well as revoke permission for their genetic data to be used for research. ...read more read less