GREENSBORO, N.C. (WGHP) -- The start of the new year brought changes to parking in the city of Greensboro, but it has nothing to do with the spaces, fees or parking rules. It has everything to do with who is keeping an eye on parking problems. The City of Greensboro handed over parking enforcement to the Greensboro Police Department. Their goal is to expand from downtown and get officers out to these residential streets where oversized vehicles can sometimes take over the street. “It gives us a better advantage to be able to field the complaints from citizens on parking and be able to send or dispatch our parking enforcement officers to those locations in a quicker and more efficient manner,” said Capt. Eric Goodykoontz, who oversees the operational support division at GPD. North Carolina court says mother of student killed in ride-along can sue trooper for negligence Instead of writing more tickets, it’s an educational tool. “What we want to do is take a look at our problem areas and be able to create more signage or create more education towards those that use those areas a lot in order to reduce the amount of enforcement because we want everybody to be able to see where they can park and how they park rather than gaining that through heavy enforcement through heavy citations and fines,” Capt. Goodykoontz said. Right now, there are no plans to increase fines and fees, but depending on how the program works, it might change in the future. “I think they can expect to see us more in areas and focus on complaints rather than focus on patrolling,” said Kenneth Simon, the parking enforcement supervisor. Simon is the new supervisor over the program, they also hired an administrative assistant and the five full-time parking enforcement officers are now under the police department’s direction. Man injured in road rage shooting on US 52 in Winston-Salem “Those five parking enforcement officers are also going to be cross-trained in addressing traffic assistance problems or stranded vehicles…so we can better help the citizens out there with stranded motorists or traffic direction during major incidents,” Capt. Goodykoontz said. The biggest issue they want to tackle is oversized vehicles in neighborhoods. The city wants to lease out two lots they own to provide parking, but that process has been slow and no word on when they might be operational. If you have a complaint about parking, you can call (336) 373-SLOW. This is the same line for any neighborhood traffic complaints, but now it will also be used for parking complaints.