We are hearing from Packers fans who were verbally abused in the stands during Sundays playoff game in Philadelphia. A video of the vile tirade has gone viral online, being viewed by millions."I didn't want to turn around and yell at this guy and then have my fianc get jumped in the crowd. I was trying to stay calm, but I was pretty fuming at that point," Ally Keller, a Packers fan, explained. Keller and her fianc, Alexander Basara, were at the game, wearing the "wrong shade of green" and surrounded by Eagles fans who, for the most part, engaged in playful banter. However, Keller and her fianc said one guy kept taking it too far. It wasnt about the game either. He was getting personal jabs at me. Its one thing if hes going, F--- the Packers, or whatever, but hes talking about my looks the whole time. It got personal, Keller said.Basara said hes seen similar situations play out, which is what led him to pull out his phone.Watch: Packers fan verbally abused in stands during playoff game speak out It got personal: Packers fan verbally abused in stands during playoff game speak outIts a dangerous situation. Ive seen videos of other stadiums where the same situation occurs, where it's a couple and the husband jumps in, and then the wife is in the middle of the crossfire. Its a very dangerous situation, and its infuriating. So thats why we went that route. And after we did that, he actually stopped. I think he realized he was caught on tape.The couple says the rest of the game went on without incident. After posting the video, they say the Eagles called them to apologize. However, the couple says they wont return to Philadelphia for any future Packers games.At this rate, I dont know if its necessarily worth it. I know that not every fan is like that, and I hope no one has to endure that. That was kind of my point of posting that video. You know, hopefully, this makes people understand that thats not OK. Thats not OK to do, Basara said.A spokesperson for the Eagles said the incident has been addressed and the fan who harassed Basara and Keller has been banned from future events at Lincoln Financial Field.The Eagles fan was also fired from his IT consulting job. He issued a statement Wednesday saying he regrets the situation and called his behavior unacceptable.You can read his full statement below.Its about time to watch on your time. Stream local news and weather 24/7 by searching for TMJ4 on your device.Available for download on Roku, Apple TV, Amazon Fire TV, and more.Report a typo or error