Jan 13, 2025
NORTH DAKOTA (KXNET) — Letters are being sent out to 1,838 veterans from the U.S. Department of Veterans Affairs' Veterans Health Administration. According to a news release, these letters are informing veterans that the potential disclosure of limited information may have been sent to another VA patient. Fortunately, social security numbers and other identifying information other than names were not released when Xerox Corp. experienced a printing error in November. Appointment postcards were generated by an application that converts a patient's electronic health record to an easy-to-read format, prints, seals, and mails the postcards, and on Nov. 18, the application mailed postcards to patients that were meant for other patients. North Dakota joins $17 M settlement with Edward Jones This happened because of an improper match of content with the name and address of the postcard recipient. The discovery didn't happen until Nov. 26. On Dec. 4, postcards were corrected and mailed to those who were affected. The VA is reviewing the quality control process with the contractor, and all patients who were affected will get a letter notifying them of what happened. Veterans who get care at facilities within the VISNs 15 and 23 who have questions can call 1(877) 619-0106 from Monday through Friday from 8 a.m. to 4:30 p.m. Fargo veterans were not involved, but they could have been if they also got care at Nebraska-Western Iowa, Iowa City, Sioux Falls, or Saint Cloud. Close Thanks for signing up! Watch for us in your inbox. Subscribe Now Today's Top Stories SIGN UP NOW
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