Henrico County residents to see water flow slowly return Thursday after outage
Jan 09, 2025
HENRICO COUNTY, Va. (WRIC) -- Henrico County residents impacted by a water outage that began earlier this week can expect to see water flow slowly returning on Thursday.
According to the county's Department of Public Utilities, Henrico County residents impacted by the water outage should start seeing their water flow slowly return on Thursday, Jan. 9.
Officials said Henrico is currently receiving water from the City of Richmond into the county's Greater Eubank water pressure zone at a flow rate of about 6 million gallons per day.
"Crews are monitoring the flow rate closely and manually ensuring that the water comes at a slower rate than normal," the Henrico Department of Public Utilities said. "For this process, residents may notice fire hydrants open in the eastern part of the county to release pressure and air trapped in the lines."
The department said the county's step in opening fire hydrants is to ensure that the systems do not break under the building pressure and to help maintain water quality as it returns.
As this process continues, the county's Department of Public Utilities said it expects pressure to increase and water flows to return to the eastern portion of the county.
According to officials, the Laburnum/Azalea water pressure zone experiences increased pressure as its zone fills from Henrico’s Greater Hermitage zone water supply, which comes directly from the Henrico County Water Treatment Facility.
Officials said crews are manually increasing pressure slowly in this zone to avoid damage to the water system.
All Henrico County residents are still under a boil water advisory until further notice. As the impacted customers begin to see their water pressure increase, they are advised to boil any water intended for consumption or cooking before use.
Officials said it is safe to use the water for showering or bathing, however, residents should take care to ensure that no water enters their mouths.
This comes two days after the county reported water pressure issues on Tuesday, Jan. 7, which stemmed from a temporary failure at the City of Richmond's water treatment plant, and a major water main break in the county early that morning.
Hanover County residents to see water return to systems on Thursday
For more information on safe practices, visit the Virginia Department of Health's website. For more up-to-date information on the water outage in Henrico County, visit the county's website.