WINSTON-SALEM, N.C. (WGHP) -- The City of Winston-Salem is dealing with another "cyber event," according to a statement released by Winston-Salem/Forsyth County Schools on Wednesday. On Tuesday, the school district was told that an unauthorized party accessed its system and other school systems across the state, nation and world. "Information about WS/FCS students, families and staff was accessed during this incident," WS/FCS said. North Carolina’s student information system provider PowerSchool said steps have been taken to prevent the data from misuse, and officials believe the data has been deleted. "According to PowerSchool, the incident is contained and they do not anticipate the data being shared or made public. Law enforcement officials are monitoring to ensure the information has not been spread or shared," WS/FCS said. The full statement is provided below: Tuesday afternoon, January 7, the state of North Carolina’s student information system provider, PowerSchool, notified the district that an unauthorized party gained access to its system. School systems across the state, nation and world were impacted, including WS/FCS. Information about WS/FCS students, families and staff was accessed during this incident. The incident is under investigation by PowerSchool, federal law enforcement, and NC Department of Public Instruction officials. PowerSchool reported that steps were taken to prevent the data from further misuse and the company believes the data has been deleted. According to PowerSchool, the incident is contained and they do not anticipate the data being shared or made public. Law enforcement officials are monitoring to ensure the information has not been spread or shared.      WS/FCS is working closely with PowerSchool and NC DPI to identify what information was accessed and to determine what steps will be taken by PowerSchool to support any individual whose data has been breached. NC DPI says there was no action WS/FCS could have taken to prevent this incident, which happened at the company level. PowerSchool is a web-based platform school systems are required by North Carolina to use to maintain student and staff data. Protecting student and staff information is critically important, and WS/FCS takes this issue seriously. We will keep families and staff informed as we receive more information from PowerSchool and NC DPI. Thank you for your patience as we and our school district colleagues across the world work through this situation. WS/FCS Department of Homeland Security investigating Winston-Salem cyber event For nearly two weeks, taxpayers in Winston-Salem haven’t been able to pay their city bills online due to a cyber event that disrupted the city’s network on Dec. 26. During the first Winston-Salem City Council meeting of the year, City Manager William Patrick Pate took the podium and elaborated on the city’s response to the cyber event. He went on to say that certain city computers have been taken offline for cautionary reasons.Pate says the city has reached out to external agencies for assistance in the investigation. The North Carolina National Guard, the North Carolina Local Government System Association Strike Team, the North Carolina Department of Emergency Management, the FBI and two divisions of the Department of Homeland Security are working to help investigate the cyber event. With no new information on what caused the city’s computer system to go down in the first place, FOX8 asked Assistant City Manager Ben Rowe for clarification. “All we know is that there was an abnormality that occurred within our network and because of that we initiated an investigation,” Rowe said. Rowe would not specify what that abnormality was but says residents still can’t submit online payments to the city due to the computer system outage. He also said that due to the investigation, he can’t release any additional information. Rowe did have a message to the community. “Really need folks to continue being patient with us and know that we’re still investigating what happened. We’re in the process of restoring our access to the internet and reestablishing our business systems … Hopefully, we’ll have enough progress that we’ll be able to resume some of those functions that we can’t provide right now like the online bill payment,” Rowe said. While online payments may be disabled, in-person cash or checks can be made at the Bryce A. Stuart Municipal Building at 101 E. First St. City officials do not believe any personal information was compromised.