NEWPORT NEWS, Va. (WAVY) — If you’ve noticed some of your mail is missing in Newport News, there's likely a reason. Two WAVY viewers recently witnessed a U.S. Postal worker tossing mail into the trash, and one of them has video showing it taking place. The video sent to 10 On Your Side shows what looks like a mail carrier going through a stack of mail and tossing pieces of mail into the dumpster.  "I just walked into work that morning, parking my car, and then that's when I noticed him across the street with the mail," one of the viewers said. "And I'm like, 'Oh, this doesn't really look right.' And then that's what prompted me to record it." The two viewers want to remain anonymous and spoke to 10 On Your Side on the phone. They went over to the dumpster to take a look. That's where they found multiple pieces of mail.  "Then, just to confirm that it wasn’t junk mail, we then went over to the dumpster and took pictures of what it was," said one of the viewers.   Both say it happened two days in a row, Thursday, Jan. 2, and Friday, Jan. 3.  “The next morning, I saw him out there doing it again," one of the viewers said. "Same thing. I just pulled over into work and saw it." The two said they have reported it to the USPS Office of Inspector General.  “I went Friday, concerned that they would dump the dumpster before the inspector would get there, and took photographs of what was in the dumpster," one of the viewers said.   The two never heard back despite getting a confirmation email from the Office of Consumer Affairs in Virginia.  The email from the OIG Hotline Team states:  “Thank you for contacting the U.S. Postal Service Office of Inspector General (OIG). By conducting audits, evaluations, and investigations, the OIG ensures efficiency, accountability, and integrity in the U.S. Postal Service.We carefully review every submission to ensure it is a matter under the OIG’s jurisdiction or area of responsibility. After reviewing the information submitted, we have determined the U.S. Postal Service Consumer and Industry Contact Office is the correct contact.The OIG has forwarded your correspondence to the office below for their review and action.”  — U.S. Postal Service Office of Inspector General email 10 On Your Side heard back from a public information officer for USPS OIG Wednesday, saying they never received a complaint on record from the local OIG office. After 10 On Your Side spoke with the OIG, the viewer was told the complaint had been sent to the supervisor and they would receive a call.  “This is just a regular W of M trash service," a viewer said. "So it is not shredded. It's going to the landfill. So everybody's information is out there.”  OIG sent 10 On Your Side a statement: The Postal Service employs more than 653,167 employees and is the largest civilian federal workforce in the country. This type of behavior within the Postal Service is not tolerated and is a rare occurrence. It is important for the public we serve to know the overwhelming majority of Postal Service employees are honest, hardworking, and trustworthy individuals who would never consider engaging in any type of criminal behavior. As an independent federal agency, the Postal Service provides delivery service that visits every address in the nation. The Postal Service delivers more than 128.9 billion pieces of mail yearly to 163 million delivery points and operates 31,247 Postal Service managed retail offices. America’s postal system is one of the government’s most trusted entities. The USPS OIG considers the allegations of delay, destruction, or theft of any U.S. Mail by any Postal Service employee to be a very serious issue. When such allegations are made, USPS OIG special agents vigorously investigate those allegations. I can provide the following information related to how citizens who suspect mail theft by a US Postal Service Employee may report this to our office. The fastest way is fill-out a Hotline Complaint: https://www.uspsoig.gov/hotline” “As a matter of standard U.S. Postal Service Office of Inspector General (USPS OIG) protocol, the USPS OIG does not confirm or refute information related to possible ongoing USPS OIG investigations, except in matters where details of the investigation become a matter of public record. — U.S. Postal Service Office of Inspector General statement A similar case happened in Newport News in September 2024. A mail carrier pleaded guilty after tossing over 1,000 pieces of mail into a dumpster. The former mail carrier, Michael Thirkield, could face up to five years in prison. He will be sentenced in February.