MEMPHIS, Tenn. — Memphis Light, Gas & Water is making sure they're ready once those bitter cold temperatures hit. We’re headed into the lower 20s by early Wednesday, with a winter storm on the way Thursday night into Friday. It’s a good idea to drip your faucets to be safe. Winter storm latest: Several inches of snow expected MLGW President and CEO Doug McGowen says they're in a much better position to handle these cold temperatures than we have been in recent years thanks to upgrades — but there are things we need to do, too.  "I want everybody to know that we are very well prepared," McGowen said Wednesday. He says investments in tree trimming have made a big difference, making powerlines clearer, to hopefully cut down on outages if a limb falls on a line.  He says, MLGW's power supplier, is ready, too.  "We've talked with our partners at TVA, Thursday looks like the low system temperature, but we look at what the peak demand might be and they are very well positioned to meet that peak demand," McGowen said. Power restored for MLGW customers after damaged breaker leaves thousands in the dark Water also a top priority. "We have made preparations at all of our water pumping stations to insulate our pumps and our wells to make sure they're in full operation when the temperature gets very low," he said. "What we've done at MLGW is we have about 6 million gallons of additional production this year that helps us to overcome some of those pressure losses." But they also need customers' help — including businesses — to ensure no broken pipes, which can lead low water pressure.  "We're really asking people to comply with opening those cabinets, keep the water dripping, really double check your outside hose bibs on your house or on your apartment, to make sure those don't freeze and cause a leak," McGowen said. Check the latest forecasts from WREG Weather He also says businesses should check in and double check their pipes and fire protection systems as well, because when those break, a lot of water is lost.  More than 10,000 Memphis Light, Gas, and Water customers were without power on Wednesday morning due to a damaged breaker at a substation. MLGW said the outage was not weather-related.