RICHMOND, Va. (WRIC) -- Following a boil water notice issued by the City of Richmond as well as a lack of service for some, a worker at a business in Richmond's Carytown area says this disrupted business at the restaurant Monday evening. In the evening on Monday, Jan. 6, 8News spoke with Kayla Warbley, who works at Jalapeños Méxican Grill on Cary Street, about how the restaurant was impacted. Warbley said workers at the restaurant noticed issues with water service at around 1 p.m. on Monday. "It was first low water pressure, but then out completely," Warbley said. She added that traffic has been slow, which may be due to the lack of ice and water needed to keep drinks cold and to cook dishes. "We don't have any ice, so that's a big thing when you're trying to sell alcohol and people don't have cold drinks. People are not coming in if they're worried about what we're cooking with the food and stuff like that," Marbley said. In the morning on Tuesday, Jan. 7, the city announced that crews were continuing to work to restore water service. In a press conference held by the City of Richmond in the evening on Monday, Jan. 6, city officials said the boil water advisory was and service disruptions was caused by a power outage at around 6:30 a.m. at the city's water reservoir system. When the system came back up, city officials said there was a malfunction. "Once we resume water pressure, we will start testing different points. And then we do a follow-up test 16 hours later in conjunction with the Virginia Deparment of Health and the state lab just to make sure there isn't bacteria in the water, so that's when we'll ultimately lift the boil water advisory," said Mayor Danny Avula during the press conference.