HealthSource RI extends call center hours through January 5th
Dec 31, 2024
PROVIDENCE, R.I. (WLNE) — HealthSource RI said it is extending its call center hours from Dec. 31 to Jan. 5 to support enrollment opportunities due to the RIBridges cyberattack.
HSRI’s new hours will accommodate those who need to enroll in a plan for Jan. 1st, make a payment, or receive information on the status of their account.
HSRI’s call center will be open:
Tuesday, Dec. 31: 8 a.m. tp 8 p.m.
Thursday Jan. 2: 8 a.m. to 8 p.m.
Friday Jan. 3: 8 a.m. to 8 p.m.
Saturday Jan. 4: 9 a.m. to 5 p.m.
Sunday, Jan. 5: 9 a.m. to 5 p.m.
HealthSource RI will resume its normal open enrollment hours on Jan. 6.
Customers can reach the call center at 855-840-4774.
For more information on the flexible enrollment options, visit HealthSource RI’s website here.
Categories: News, Rhode Island