Pipe burst at Duke University Hospital causes flooding, emergency diversions, officials say
Dec 28, 2024
DURHAM, N.C. (WNCN) — Ambulance patients headed to Duke Hospital are temporarily being sent to other hospitals after a pipe burst in its facility late Thursday evening.
Around 11:40 p.m., Duke Health officials said a 12-inch chilled water pipe inside a wall burst at Duke University Hospital and caused flooding in several areas including the emergency department.
All patients in the emergency department received appropriate care, according to officials.
Incoming ambulances are currently being referred to nearby hospitals. Emergency patients arriving at Duke University Hospital by their own means are being attended in alternative sites at the hospital unaffected by flooding.
Friday morning, Duke Health officials said:
The entire Emergency Department is closed for patients. We are receiving patients in front of the Emergency Department and are transporting to Emergency Department areas in Surgical Short Stay and 2200. We are working to get Emergency Department triage and D pod back up this morning.
Blood Bank, Pharmacy, Sterile Processing, Decedent Care, and Radiology are impacted as well. Work is being rerouted to Duke Central Tower, Duke Medicine Pavilion, etc.
The Duke North Dock was severely impacted and is now closed. We are rerouting deliveries to other Duke Central Tower, Duke Medicine Pavilion, etc.
Duke Health officials said that diversions will continue for the next 48 hours as they repair damage due to the pipe burst and flooding. State officials have also been notified.
"Our priority is to ensure that all patients receive the care they need, and we are working diligently to minimize the disruptions caused by this event. We hope to resume normal operations as soon as possible," Duke Health officials said in a statement.
Crews were seen walking back and forth with equipment, setting up a mobile hospital right in front of the emergency room at Duke Hospital on Friday night.
"There were about three to four inches of water coming out of the walls in the emergency room," Durham County EMS Chief Paramedic Gordon Smith said. "All the staff there were hustling and moving all the patients away, evacuating them away from the danger and much of the equipment as well.
"For EMS, what that will translate to is most likely going to be increased hospital wait times, which on the back end of that will decrease ambulance availabilities," he said.
The Duke Hospital Emergency Department remains closed as of Friday night. It is not known when it will reopen.