NBC 5 Responds has hit another milestone. The team has now helped North Texas consumers recover just over $6 million. The consumer unit got its start in 2016, tackling everything from product warranties to life-changing medical insurance coverage decisions. We highlight some of the cases NBC 5 Responds worked on over the last year. We also show you the key issues consumers should watch in 2025. NBC 5 Responds is committed to researching your concerns and recovering your money. Our goal is to get you answers and, if possible, solutions and a resolution. Call us at 844-5RESPND (844-573-7763) or fill out our customer complaint form. Get top local stories in DFW delivered to you every morning. Sign up for NBC DFW’s News Headlines newsletter.