KC Care warns people of 'open season' for insurance scams
Dec 19, 2024
KANSAS CITY, Mo. -- Scammers may be trying to capitalize on a controversial topic the past couple of weeks, the cost of health insurance.
It comes open enrollment season when you can make changes to your health insurance or switch providers. One local insurance navigator is warning people that open enrollment is also open season for scammers.
They say these calls and texts claim to make the process easier for you and may even offer incentives. However, you could end up without insurance and a stolen identity instead.
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Unless you are one of the lucky ones, chances are you get no shortage of unsolicited calls and texts. During open enrollment and with recent discussions about the cost and coverage of health insurance, some people have been willing to listen to some offers to sign up for health insurance before the deadline.
"They're really persistent and assertive and they may promise certain things like free groceries, free housing," Emily Dreher, manager of eligibility and enrollment at KC Care said.
Dreher is warning people about unsolicited requests to sign up for new health insurance.
"We've seen a lot of our patients getting text messages and phone calls requesting for their personal information which is scary because you don't know who is on the other side of the phone," she said.
She says those scammers claim they require all kinds of personal and financial information to confirm eligibility.
"If someone is calling to enroll you in health insurance, they shouldn't shame or coerce you into it. So that's just a red flag," Dreher said.
That's not to say shopping for the best rate or coverage on the health marketplace or through Medicaid isn't a good idea. But she advises you to initiate that search and make sure you are talking to a licensed and trained insurance navigator.
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KC Care works with Kansas and Missouri residents offering free insurance navigator service with no financial incentives or commissions pointing you to any particular insurance provider. You can find other health centers to help in your community in Missouri at showmecoverage.org and in Kansas at getcoveredkansas.org.
Even though open enrollment for January just ended, you still have a final one-month window to get enrolled by February that ends January 15. So, if you signed up for insurance you worry might be a scam, give one of those navigators a call and they can help you determine if it's legit.