Spanishspeaking Rhode Islanders react to cybersecurity attack, lack of information
Dec 17, 2024
PROVIDENCE, R.I. (WLNE) — The cyberattack on the RIBridges system has left many residents concerned about the security of their personal information.
This system connects to crucial programs like Medicaid, SNAP benefits, and childcare assistance.
According to the Rhode Island Department of Labor and Training, nearly 24 percent of Rhode Islanders speak Spanish, making it vital to reach this community.
Rhode Island Lieutenant Governor Sabina Matos spoke with ABC6 yesterday in Spanish about the issue.
“We’ve responded and set up a website where you can ask questions about what happened and get information on how to protect yourself, your credit, and your credit information,” she said.
“We are still working with the company, Deloitte, which provides services for our bridges system, and we are also working with the police to get to the bottom of what happened,” she continued.
Some residents said they are frustrated and feel left in the dark.
“I see it every day because I work at a gas station, so I see when people can’t afford to pay for food, and these people have often been denied benefits as well. Honestly, I include myself in that too, speaking personally. But yes, it’s very sad,” said Pawtucket resident, Nataly Delgado.
“I hope everything can be clarified, and it’s frustrating that we’ve been left like this without information all these days. But I truly hope things get back on track and that they can help all of us,” she said.
Others are now taking the breach more seriously.
“Now, I realize what a big problem this actually is because I had heard something about it, but I didn’t take the time to look into it. But I understand that it’s a serious issue for us, and we need to be very careful when it comes to this and similar matters regarding our information,” said Central Falls resident, Dania Guerrero.
State leaders urge anyone potentially impacted to take precautions, including placing a fraud alert on their credit file, monitoring bank and credit card statements, and contacting the hotline set up by Deloitte.
The number is 833-918-6603, and representatives are available from 9 a.m. to 9 p.m. Monday through Friday.
For Spanish-speaking residents, the full interview with Matos is here.
Proteja su información personal: pic.twitter.com/I5U5IpWLVM
— Lt. Gov. Sabina Matos (@LGSabinaMatos) December 17, 2024
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