Retailers that make it harder to return stuff face backlash from their customers - Peer2Peer

Retailers that make it harder to return stuff face backlash from their customers

Dec 16, 2024

In 2018, L.L. Bean ended its century-old "lifetime" return policy, limiting returns to one year after purchase and requiring receipts. The demise of this popular policy sparked backlash, with several customers filing lawsuits.

https://phys.org/news/2024-12-retailers-harder-backlash-customers.html

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