(KRON) -- A 9-year-old student was locked inside a closet by an afterschool program's staff member at a Palo Alto school, according to attorneys. The panicked child was able to use his electronic watch to call his father for help, attorneys said. The alleged closet incident was one of several in which the student suffered frightening mistreatment from staff members and was bullied by fellow students at Escondido Elementary, attorneys said. Palo Alto Unified School District administrators did not take action to protect the boy or uphold his Individual Educational Plan, which requires the school to give higher levels of support for special education needs, attorneys said. Attorney James Quadra of the law firm Quadra & Coll, LLP said a claim was filed against the district and a lawsuit may be filed. The student, who is now 10-years-old, attended an afterschool program operated by "Right At School" on Escondido Elementary School's campus. Attorneys wrote, "In one of the most egregious incidents, one Right At School staff member encouraged other children to kick (the boy) in the genitals, resulting in multiple children assaulting (the boy) with staff members present." The same staff member locked the boy in a closet for nearly 15 minutes and the boy called his father with his electronic watch. Palo Alto Unified School District issued a statement to KRON4 Wednesday afternoon, writing, "Upon learning of the incident, PAUSD immediately worked closely with Right At School and the employee was immediately terminated from their employment." Prosecutors filed charges against the staff member involved in the closet incident. A PAUSD spokesperson said Right At School has partnered with the district for nearly five years, and currently provides more than 500 students with low or no-cost before school, after school, and summer camp programs. "These enriching programs are designed to inspire a love of learning, support schools, and give parents peace of mind," PAUSD's statement wrote. After the claim was filed by attorneys, school administrators allegedly retaliated against the student's family. "Instead of supporting the parents’ calling into concern these unconscionable practices, PAUSD has taken measures to prevent any responsibility or liability for their salaried and contracted employees on site, to cede any responsibility. These retaliatory and discriminatory actions have led to a second claim being filed this morning against PAUSD," attorneys wrote. The boy suffers from severe emotional distress because of "willful misconduct by school staff that has resulted in consistent racist bullying," attorneys said. The Black student's family and the San Jose NAACP hold a press conference Wednesday outside the district's office to demand that police open an investigation against additional employees who were allegedly involved. Family members are also calling on the Palo Alto Unified School District to end its contract with Right At School, which still operates at Escondido Elementary and several other schools. The district's statement wrote, "We are aware of a concern involving the services provided by Right At School. The District has and will continue to take a proactive approach to ensure high-quality and safe learning environments for our students. While specific details of the allegations made cannot be shared due to privacy restrictions, PAUSD and Right At School are united in our commitment to diversity and inclusion, do not tolerate discrimination or retaliation."