Dear Eric: I just read the letter from “Sunny Side,” whose mother called multiple times a day with anxieties and would call Sunny Side’s friends if she didn’t pick up. My husband and I have been in a similar situation with an older relative. What I would suggest is to set up a time each day that she and her mom will talk, say every day at 7 p.m. (or whenever it’s convenient). That way Sunny Side knows when to mentally prepare herself for the call, and her mom knows when she will for sure be able to reach her.