Nov 25, 2024
EL PASO, Texas (KTSM) — An unknown number of individuals may have had their personal information compromised after a cybersecurity event caused a major computer system disruption that impacted the Texas Tech University Health Sciences Centers in El Paso and Lubbock back in September, the university said. The university says back in September both health sciences center identified a temporary disruption to some computer systems and applications. Both began an investigation where they discovered a "cybersecurity" event caused the disruption, which resulted in access to or removal of certain files and folders from the centers' network between Sept. 17-29, Texas Tech said. "The information varies by each individual, but may include name, date of birth, address, driver’s license number, government-issued identification number, financial account information, health insurance information and medical information, including medical records numbers, billing/claims data and diagnosis and treatment information," the university said. TTUHSC El Paso did not specify how many people were impacted and if these people were staff or patients. Those who have been affected by this incident are asked to remain vigilant against identity theft and fraud, review account statements and monitor their credit reports, as well as health care and health insurance billing statements, for suspicious activity or errors. Both centers are in the process of notifying individuals directly whose information may have been compromised in this incident. The centers are also providing those who have been potentially affected with access to complimentary credit monitoring services. Those seeking more information on this can call 1-866-902-1996. Additional information can be found at ttuhscep.edu/elpaso/outage-updates. "Individuals may further educate themselves regarding identity theft, fraud alerts, credit freezes and the steps they can take to protect their personal information by contacting the three major credit reporting bureaus, the Federal Trade Commission or the state Attorney General. Instances of known or suspected identity theft or fraud should also be reported to law enforcement, the state Attorney General and relevant banking or financial institutions," TTUHSC El Paso said.
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