SAN DIEGO (Border Report) -- One reason southbound border waits at the San Ysidro Port of Entry continue to be long is the lack of personnel who can work high-tech equipment, according to Alejandro Robles Segura. He's the head of Mexican Customs in Tijuana. The facility was recently retrofitted with scanners and sophisticated X-ray equipment installed on every lane of traffic. However, Robles Segura says they can't open all the lanes due to a shortage in staff familiar with the technology, creating backups on a nightly basis. "We are waiting for more personnel to arrive in coming months, we're actually training people that are already working for customs," he explained, Robles Segura predicts faster crossing times into Tijuana once they hire and train more people. "We are trying to make things better and open all the lanes, times have gotten faster -- we had other antiquated equipment but it constantly broke down generating conflicts and problems, we just need new people," he continued. When asked specifically if additional staff members have been hired for this type of work, he said "no," stating the federal government has not provided the budget for it but expect to have more money at the beginning of the year. New technology could ease southbound delays at San Ysidro Port of Entry The head of Mexican Customs in Tijuana also stated they have another problem with motorists who aren't courteous and often block lanes of traffic or enter restricted areas, forcing the closure of other lanes. Visit the BorderReport.com homepage for the latest exclusive stories and breaking news about issues along the U.S.-Mexico border "There are times when some vehicles try to gain access through a lane that's closed, breaking the locks and damaging equipment," said Robles Segura. "We are trying to modernize everything to make things better, but this doesn't help," said