ROCHESTER, N.Y. (WROC) — Since she was a little girl, psychic medium Theresa Caputo has said she can see and sense things, that others around her never understood. Now for more than 20 years, she has been bringing vulnerable messages of peace to those grieving their loved ones. On Wednesday, she will bring Spirit to the Kodak Center in hopes to help those struggling. News 8's Gio Battaglia caught up with her to hear her process. Gio Battaglia: Tell me a little bit about how "Theresa Caputo: the Experience" has been going this time around Theresa Caputo: "Oh my God. It's still amazing that it's almost 13 years that I'm doing these live shows, and it's unbelievable. They still blow me away every time I do the shows, because the thing that I love about the experience is that it's never the same show. Yes, I'm channeling the souls of the departed, delivering healing messages, but the levity and the personality that Spirit brings to the live show is something completely different. I think that's the thing that I love the most about doing the experience." Gio Battaglia: Take me through kind of your experience during the show, when there's so many people in these centers and venues, how does spirit kind of, compete with each other to see who gets a reading? Theresa Caputo: That's really hard. It's almost like... this is where I say, Gio, that I was built this way. I was born to do this because I come out on the stage, I give a little quick speech on what people could expect and how I connect with spirit. Then I go by feeling on how spirit pulls me, and they will just have me zone in on someone, stare at someone, saying things they're not even answering me. Everyone else in the theater saying, 'Oh, that's me.' And I'm just focusing at this one person, and then they're like, 'Yeah, that's me.' So, it's almost like it's this thing deep in my soul that just pulls me, and I could feel like if something's right, if something isn't right, or if I feel like there's more to it. So, it's just, I guess, instinct or a knowing. Gio Battaglia: Has anything really changed during these shows, in the years that you've been doing on? Theresa Caputo: Absolutely, I think what has changed is that there's a lot more need for peace. Unfortunately, there are a lot of tough departures out there, the way people leave the physical world, and a lot of things left unsaid, a lot of the like no closure for someone, and sometimes even for the soul that has left the physical world. So those things have changed. But the messages, the way that spirit has me work, hasn't? It's always about just giving someone their life back — in a sense. Gio Battaglia: I know a lot of attendees coming to these shows hope that they're the ones that spirit calls on. But talk about how beautiful it is to just be a viewer of this connection you're making with someone? Theresa Caputo: That's the thing that I think I love the most, Gio, is I don't think people understand how special it is to be in a space like that. I watch perfect strangers console one another through their grief, through receiving messages. And it really is so moving and to feel the energy in a room like that of 1000s of people, and to feel someone heal and watch it. It's just, it's amazing, and that's why I think people say, they'll be like 'I had no idea what to expect when I walked into that theater, and I personally didn't get read. But what I witnessed was life changing.' And then they'll even say 'And then I realized that the people that did get direct messages truly needed to hear from their loved ones more than I did. And I think that puts things in such a different perspective, right? Because, like you said, majority of the people come because they want to hear from their loved one. And that's the thing why the experience is so special, because the souls kind of band together, and the souls that speak are the ones that can give as much healing as they possibly can. And I know I could just be speaking to one family, and it's not only healing that family, but maybe hundreds of people at one time. That's why it's so amazing, the experience. Gio Battaglia: You touched on it a little bit at the beginning, but you know, the loyalty that people have shown you for the past decade on, just reemphasizing what the ride's been like. Theresa Caputo: I mean, it's amazing to see people and say, 'This is my fifth time coming, I've been to four shows, and it's just the fact that people, and I'm going to get emotional saying this, that that people trust me with the souls of their departed loved ones, because this is a very intimate, vulnerable, personal moment, And I'm very proud of how myself and my team, and more importantly, the souls of the departed, have allowed me to channel with such dignity, grace, but more importantly, respect, because there are some hard messages that have to come through and to be able to deliver it in such a way is just, it's amazing. I always say it takes special people to be a part of my team, and, you know, to be a part of this. Gio Battaglia: I don't want to touch on this too much, but there are the people who might say, oh, I want to go to the show, but I don't know if I really want to commit or believe. What do you what do you say to that? Theresa Caputo: After all this, I say... Listen, trust me, I am the first one to say that what I do is crazy. How in the world can someone communicate with someone that has died, right? But I feel this is not about believing in me or even in mediums. I don't care. I want people to believe in themselves. I want people, and especially someone that might be a little skeptical, because here's the other thing, Gio, someone could be the most faithful person, the most spiritual person, and they lose someone, and all of that goes out the window. So, I feel what I do, the work that I do as a medium, my wish for everyone is that they know that their loved ones are still with them, just in a different way, that they have this bond with them, and the things that they sense and feel that remind them of their loved one is real. They're not crazy. It's not their imagination, and that there truly is an afterlife, that they will be there to greet us, that we will be reunited. That's what I want people to believe in and not to give up. You know, their life because their loved one died. That is such a strong message that the souls deliver. They say, 'Please, I'm at peace. You're the one suffering. Please don't stop living because I died. It's going to be hard. It's not going to be easy, but hopefully it'll become a little bit easier knowing that I'm with you, just in a different way.' Gio Battaglia: Anything else you want to say? Theresa Caputo: I mean, I just think it's just so powerful, you know, and I hope you're going to come. I always like to invite people that help me promote where I'm going to be come to the show, experience it yourself. Because what an amazing thing for you be able to talk about when I come back, and if we do the interview, you know, to witness it, because you have to see it sometimes. We always say we have to see it to believe it, but to have a different perspective. You know, it is literally just watching Long Island Medium live. It really is, except I won't be shopping! Gio Battaglia: I was going to ask! Outside of these shows, when you're still doing your day-to-day life. We saw it on the show. But does that still happen with day-to-day interactions? Theresa Caputo: Oh yeah. It's just, it really is just amazing. You know, I still sense, I listen, I sense and feel things all the time. It's where the Spirit pushes me enough to say something. And the fact that people, the one thing that I still can't get used to Gio, is that people know who I am. I know that sounds crazy, but even like, if I'm driving and there's a billboard up or, there's a sign up in a casino or in a theater, I'm like, 'Oh, my God, that's so weird. That's me.' That is the only thing that is weird and odd to me. Talking to the dead isn't. Having a television show isn't. Living on a tour bus isn't. Gio Battaglia: I'm sure when the spirits take over you, it kind of feels like you're just the middleman. Theresa Caputo: I feel like I know I was born this way I was. I know I physically was built to do this. And I always say, I feel that my grandparents prepared me for this, because back in the 70s, you know, we always vacationed and camped, and we had, my grandparents had a camper, you know, with a shower and a kitchen in it. Back in the 70s, that was like, whoo, right? But literally they were preparing me, in a sense, for living on the road, because that's what it's like. Gio Battaglia: Anything else you wanted to add? Theresa Caputo: Even if you might not have lost a loved one, but maybe you know you're struggling with something else. We've all lost something within the past four years, and that's what I do. The experience is so much more than just communicating with people that have died, they kind of restore our faith. Maybe it's a religion, but more importantly in ourselves and giving us that courage and strength to be who God intended us to be, or who we want to be. And you know, not to give up on that and to live life with as much happiness and joy as we possibly can. 'Theresa Caputo Live: The Experience' stops by the Kodak Center November 13. For ticket information, click here.