CHICOPEE, Mass. (WWLP) - A local auto body shop in Chicopee announced that it will close its doors after over 30 years in the business at the end of the month. 99 Restaurant closes its doors at Holyoke Mall Don Roy’s Auto Body and Appearance Center, Inc. on Granby Road in Chicopee opened in 1992 by Don Roy and was an active member of its community, participating in car shows and supporting many local non-profit organizations. "The primary and most important factor being that we can no longer afford to pay our technicians and employees a proper wage. Insurance companies set the labor rate, and it is no longer adequate. We are no longer able to maintain quality repair technicians – and we are not able to keep up to date with all new repair concepts and tooling needed to repair today’s new dimension of vehicles," said Don Roy in a news release sent to 22News. This shop is known for its customer service and received multiple awards over the years, such as “Business of the Year” from the Chicopee Chamber of Commerce and the “Torch Award” from the Better Business Bureau. Roy, his wife Irene, and daughter Karen added that they want to thank their employees, customers, and friends. "Their support and patronage will never be forgotten.” Local News Headlines Top 10 most Googled Christmas movies Police recognized for providing support during Springfield Day at The Big E Fair Two western Mass. veterans awards home renovations Portion of Pleasant Street in Holyoke closed due to brush fire WWLP-22News, an NBC affiliate, began broadcasting in March 1953 to provide local news, network, syndicated, and local programming to western Massachusetts. Watch the 22News Digital Edition weekdays at 4 p.m. on WWLP.com.