GREENSBORO, N.C. (WGHP) — DiNisha Peterson, like any grandmother, would do anything for her grandsons. "They're my grandbabies, they're my family, I don't feel like there was any need for them to be with anybody else," said Peterson. She didn't hesitate to try to get custody of the two and four-year-olds when they went into the foster care system last year. "They had family that loved them and wanted them, so there was really no reason for them to be with strangers," said Peterson. When she finally got custody of the boys in the fall of 2023, that's when she became eligible for Kinship payments, roughly $400 per month, per grandchild in her care.  The new endeavor by the North Carolina Department of Health and Human Services went into effect in the fall of 2023 to incentivize families to foster nieces, nephews, cousins and grandkids, to keep them together. "Going from just me to having to take care of two boys, the bill more than doubled, the water bill, kids they use a lot of electricity, a lot of laundry so things were kind of tight," said Peterson. Peterson was told she would get Kinship until she was officially a licensed foster parent, then the payments would go up to roughly $700 per month, per child. "Before I even set up the vendor number, I asked, are y'all going to give me backpay if I go through the process, and I was told yes, so I went through the process and still here we are and nothing," said Peterson. October, November, December and January went by with no payments. "Once you start getting behind, it's hard, I'm still catching up, still catching up," said Peterson when we sat down with her in late September. Her license came through in February of 2024, and she started getting payments, but still no back pay. "Every time they wanted me to sign something, fill out something, I did it immediately, when they told me I needed to," said Peterson. We took Peterson's concerns to Guilford County DSS almost a year after the issues started.  Not long after our initial email to leaders, the money Peterson was owed finally hit her account, but we wanted to know more about the problem. FOX8 spoke with Sheila Stokes, the Child Services Director, over the phone who said there were system issues over the first couple months of the Kinship rollout.  Guilford County DSS has now identified all Kinship families and is working to get the handful that have not received their payments back in the system. The county hired a Kinship navigator in September, almost a year after the system went into place to help families navigate the process. Stokes couldn't give FOX8 any details on the issues that prevented Peterson from getting Kinship backpay. While Peterson's problem is fixed, she wants other families to be aware and unafraid to fight for what they're owed. "I've always been a fighter, and it's not right," said Peterson.  "I'm blessed, I have good family, good friends that could help me through it, but some probably don't."