CHIMNEY ROCK, N.C. (QUEEN CITY HOMETOWN) -- “It was the start of something new. It’s just not there anymore.” Starting over, again, was never part of the plan. “I have to figure it all out again, but yeah,” said Randi Williams. In fact, Randi said, this was the place for her new beginning until Hurricane Helene flooded Chimney Rock and changed everything. “Nobody knows what they’re doing next, nobody knows,” said Randi. The mud has dried. Dust is coating everything. Their new reality is settling in. “We thought either the water was going to come up or the mountain was going to come down, there was no escaping it,” remembered Randi. Across the river, homes have been ripped in half, giving an uninvited glimpse into people’s lives. “It breaks my heart looking at it. I don’t come down here often, it just hurts. I wasn’t here long, it’s all I had,” said Randi. She and her fiancé were sleeping in their apartment when their front door blew open and woke them up around 4:30 a.m., the day Helene hit. “If that wind hadn’t opened up that door, we would have been gone,” said Randi. At the time, the water was higher than they’d ever seen. They got out of their apartment and drove their car up to higher ground. When they came back, they saw their entire apartment had been washed away. “But I had my Dad's ashes and I had a teddy bear made out of his t-shirts. He passed away a couple years ago- so the sentimental things are what hurts the most,” said Randi. Randi and her fiancé also lost their jobs, they worked on Main Street in Chimney Rock. “I think that’s the question we get the most, but the question we really can’t answer yet. I am four months pregnant, so we do have to figure something out,” said Randi. She understands they have to begin again, but she doesn’t know where to start. To help Ralph and Randi, click here.