Oct 23, 2024
When Cameron Nauceder learned that hillbilly comedian Ginger Billy was coming to Rutland, he decided to get tickets to surprise his wife. "So I hopped on Google," he said. He typed in "Ginger Billy tickets, Paramount Theatre, Rutland" and clicked the first link that came up. "It brought me to a website, and it had the Paramount Theatre logo and the address right at the top of the page," Nauceder said. The independent general contractor from Washington, Vt., bought two balcony seats for $310. Expensive, but he figured that was because people love the buff, bearded, backwoods comic. When he and his wife got to the theater for the October 4 show, the six-foot-two-inch Nauceder, a disabled Marine veteran, couldn't squeeze into the tight balcony row. "My legs physically could not fit between the seat back and the seat in front of me," he said. They went to the box office to ask if they could move. When Nauceder presented his tickets, the box office agent responded, "'Oh, you didn't purchase these from us,'" Nauceder recalled. "I said, 'Excuse me?'" That's when Nauceder learned that he had paid triple the price of the balcony seats. Predatory ticket resellers have flooded the marketplace. They scoop up seats for live entertainment, jack up the price and offer them on websites that look like the performance venue's. Flame emojis pop up. "Limited inventory," the sites warn, even when plenty of tickets are available. "Act now before your tickets are sold!" Some sellers offer tickets they don't yet own. These practices overcharge consumers, cheat artists, and cost presenters time, money and their reputations. And for the most part, it's legal. "It happens at every show," Paramount marketing and box office manager Janel Soren said. She estimated that 20 audience members at every performance present tickets they bought from a reseller; others with fraudulent tickets may never realize it. When resellers accomplish their goal, Paramount executive director Eric Mallette said, "the purchaser never really knows. They don't know that ticket they bought was four times the price it should have been. They don't know the ticketing fees were 12 times what they should traditionally be. They don't know any of that. They just buy their tickets and come to the theater." "And if it's happening to this little theater in Rutland, Vt.," Soren said, "it's happening all across the country." It is legal to…
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