The 'Club Med' lesson: How service organizations can improve employee wellbeing and enhance the work experience - Peer2Peer

The 'Club Med' lesson: How service organizations can improve employee wellbeing and enhance the work experience

Oct 22, 2024

Researchers from Nanyang Technological University and EM Lyon have published a new Journal of Marketing study that describes how, under certain conditions, customer interactions can rejuvenate service employees.

https://phys.org/news/2024-10-club-med-lesson-employee.html

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