PSC Reaches Agreement with Windstream Regarding Past 911 Outages
Oct 16, 2024
Courtesy of AlphaMedia USA Lincoln.LINCOLN–(KFOR Oct. 16)–The Nebraska Public Service Commission on Wednesday approved of an agreement with Windstream and dismissed a department complaint against the telecommunications carrier over three separate 911 outages and disruptions.
The agreement includes a 911 remediation plan, which Windstream would enhance its back up systems to address power outages, have another layer of reliability and protection against outages with a new network path and engage a third-party auditor to complete a system of reliability and engineering a review of Windstream’s Nebraska network.
This follows investigations into three separate outages in September and November of 2023 and January of 2024.