Retailer Bath & Body Works apologized for a candle promoted on its social media accounts displaying a snowflake, which some said appeared quite similar to a Ku Klux Klan hood. Users on X began criticizing the candle’s design Tuesday, dubbing the design a “klandle.” The company, which is known for its fragranced candles and personal hygiene products, pulled the candle from its website and apologized in a statement to TMZ. The snowflake in the image on the candle featured two holes on either side of its spindles. Critics said the pattern looked similar to the white hoods worn by members of the KKK, an American white supremacist terrorist group that emerged after the Civil War and legal slavery had ended, freeing millions of Black people held in bondage. The KKK is the oldest hate group in America, according to the Southern Poverty Law Center, and was created to enforce violence and terror against newly freed people.  The candle is no longer available for purchase on Bath & Body Works’ website. “At Bath & Body Works, we are committed to listening to our teams and customers, and committed to fixing any mistakes we make-even those that are unintentional like this one,” the company said in an emailed statement to NBC News and other outlets. “We apologize to anyone we’ve offended and are swiftly working to have this item removed and are evaluating our process going forward.” Some social media users assumed the mistake was the result of a lack of diversity in Bath & Body Works’ marketing team.  “This sort of thing can easily be prevented by hiring the so-called ‘DEI’ candidate,” one X user wrote. This story first appeared on NBCNews.com. More from NBC News: U.S. officials say Israel has narrowed down its targets for strike on Iran Man killed in Colorado mine accident identified as tour guide New York man fatally attacked by group of dogs in a backyard This story uses functionality that may not work in our app. Click here to open the story in your web browser.