Oct 04, 2024
We asked you what changes you would like to see at Chicago airports. Here’s what you told us, lightly edited for clarity and readability.“Both airports: more space to just sit. Planes are more full than they used to be, which means the gate areas are more crowded.”Benjamin Recchie, 43, Little Italy“Both airports: an orderly arrangement for ride-share pickups. It's chaos. O'Hare is the only place I have ever been charged a no-show fee — when I couldn't find the car picking me up.”Roger Deschner“I would like the shockingly high number of passengers coughing in public to be wearing masks.”Nick Hussong“An overhaul of O'Hare's international arrivals area at Terminal 5. It's beyond appalling that it takes upwards of three hours to get through [customs] only to find that the baggage claim and re-check areas are just as confusing and outdated as the [customs] booths and line.”William Schendel“A train that runs between the MDW Orange Line and the ORD Blue Line.”Kody Ray“Finish Terminal 4 in O’Hare and have Southwest and Delta share it.”Eleazar Edmund“Both airports: restaurants before TSA screening locations, not just after. Then passengers and loved ones can enjoy a meal together.”Sharon Robinson, 75, Rogers Park The Central Market area at Midway International Airport, shown when it opened in 2023.Anthony Vazquez/Sun-Times “Better customs experience in O'Hare Terminal 5 and better waiting areas for families outside of customs in Terminal 5.”Christine Elizabeth“At O'Hare, they should fix it so you can walk from the Blue Line to Terminal 5 without having to board that annoying tram.”Thomas Huntley“ORD: Better and healthier dining options. Bins at the TSA pre-check line. Who wants to put their jacket on that dirty belt!”Basi Green“O’Hare is a disabled person’s nightmare. I missed a flight because of delays involved in using remote lot buses with wonky wheelchair lifts, long delays for elevators, the requirement that I repeatedly use said elevators, and the inability to access elevators when my scooter and bag was deeper than the elevator.”Laura De Spain, 64, Round Lake“Allow smaller businesses within the airport. Having McDonald's or large corporations at airports isn't helping the smaller guy.”Jason Cosby“ORD: Terminal 1, Gates B and C are outdated, small, unventilated, dingy and just an embarrassment. Reminds me of the Thompson Center.”‪Jose Hernandez Lagunes“I just wanna know if any of the baggage handlers can play offensive line for the Bears.”Ed Ewert Related O’Hare, Midway airports rank near the bottom in new survey of travelers O’Hare expansion plan moving forward after United, American agree to city’s new timetable Central Market food and retail space lands at Midway Airport: ‘It represents the global city that we truly are’
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