KANSAS CITY, Mo. -- A window washer was rescued Tuesday morning after experiencing an equipment failure on the 23rd floor of Kansas City's tallest high-rise. According to the Kansas City Fire Department, crews were sent to One Kansas City Place -- a high-rise office building located at 1200 Main Street -- at about 10:15 a.m. on reports of a window washer dangling outside the structure. Kansas City family in need of help after mom dies days after giving birth Upon arrival, KCFD said they found a man suspended from "broken hardware," which was later determined to be a broken harness that the window washer sits in. A news release said the main harness had broken, forcing the backup harness to support the man's weight as he sat 23 stories above ground level. Despite the high-pressure situation, KCFD Fire Chief Ross Grundyson said this is exactly what the crews train for. Part of the fire department's rescue teams made their way to the 23rd floor as other crews prepared for a potential roof rescue. View the latest headlines from Kansas City, Missouri, and Kansas at fox4kc.com Luckily, KCFD was met with an on-duty Santa Fe Glass worker in the lobby who assisted crews in removing a window from the 23rd floor. With his help, the window washer was safely pulled into the building. According to KCFD, "The glass worker was there for another job. Truly at the right place and right time." The window washer was uninjured in the incident.