The Customer Isn’t Always Right: Hotels Need to Crack Down on Bad Behavior
Sep 16, 2024
Hotels have become too servile, letting badly behaved guests ruin carefully crafted experiences. They need to take notes from the Hôtel du Cap, where standards and behavior are gently enforced for the benefit of all.
https://skift.com/2024/09/16/the-customer-isnt-always-right-hotels-need-to-crackdown-on-bad-behavior/
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