ALBUQUERQUE, N.M. (KRQE) – Black Friday is coming up, meaning hordes of people are gearing up to get those savings. However, after a shot fired at an Albuquerque mall during the holiday surge last year sent the day into chaos, News 13 asked the Albuquerque Police Department (APD) what they learned and how they plan to keep people safe this year. APD Police Chief Harold Medina said last year's incident showed them the value of real-time information. "The more information we have, the better off we are," Medina stated as one of the major takeaways APD gleaned after a singular shot rang out at Coronado Center during Black Friday last year, prompting a massive police response and mass confusion. "Some of the big lessons we've learned is: we needed technology to give more information about what was occurring so that we could have the proper response and know exactly what was occurring." The police chief said they immediately began working with state lawmakers after the incident to get more ShotSpotter—a gunshot detection system—coverage in the malls. "One shot is one shot too many. One shot with no other shots, and nobody being signified as hit is a few officers responding to check on - while a possible active shooter is every officer available in the nearest area command is going to be responding," Medina explained. They secured the funding for ShotSpotter in the spring, and they've spent the summer and fall installing them in places like Coronado Center, ABQ Uptown, Winrock, and Cottonwood Mall. Story continues below Larry Barker: Rail Runner rubbish: Taxpayer’s stuck with $8M price tag Trending: Lawyers: New Mexico man receives largest medical malpractice payout for botched penile injections News: APD gears up for holiday shopping season by debuting plan to fight retail crime Business: Intel in Rio Rancho receives $500M to expand facility "This means that if there is ever an incident here, we will know within seconds if it was a gunshot, how many gunshots, and we will be able to pinpoint where that happens within about 40 feet," commented Albuquerque Mayor Tim Keller, "We know this is not the be-all-end-all. It does not end crime. It isn't a magical solution to solve everything, but it is a massive signal that we will most likely catch you very quickly if you try anything at one of our shopping malls." Medina said, on top of the new technology, they're putting a lot more officers on the ground during the shopping spree: "I think it's somewhere near 30 to 40 officers working these areas with on-duty personnel and overtime officers." His message for prospective holiday shoppers: "Go out, have fun, enjoy the city, and know that we have officers in the area to keep you as safe as possible." Keller said 21% of the city is now covered by ShotSpotter; that's up from just 12% last year. He said the goal is to reach 100% coverage. In terms of other holiday crime, Medina said they've seen rates of shoplifting decrease this year while commercial burglary is on the rise. Police urge people to be careful while they're shopping and to not leave their purchases in cars where they're visible.