Sep 26, 2024
Vail Resorts will trim 14% of its corporate staff, its CEO said Thursday, as part of a two-year plan to “transform the company for future growth and global expansion.”The transformation also will nick under 2% of the wider workforce, and only a tiny portion of the front-line staff across resorts like Park City Mountain, Kirsten Lynch said during an earnings call for the publicly traded company, the largest ski company in the world.Vail Resorts has expanded significantly over the past 10 years, from 10 owned and operated mountain resorts to 42 across four countries, more than doubling the size of the company’s workforce, the company said. “During that expansion, the company captured initial acquisition synergies in corporate support functions and through technology integrations, while investing more than $2 billion in the guest and employee experience and industry leading innovations. The company now has a unique opportunity to transform resource efficiency given the scale of its 42 owned and operated mountain resorts, its common enterprise technology ecosystem, and its robust data and analytics capabilities.”Lynch said the two-year plan aims to improve organizational effectiveness and scale for operating leverage as the company grows. Through scaled operations, global shared services, and expanded workforce management, the company expects $100 million in annualized cost efficiencies by the end of its 2026 fiscal year, she said.“We believe this is a natural progression and next step for our company, that builds upon our success and paves the way for the next phase of growth,” she said. A portion of the cost efficiencies are position eliminations, impacting less than 2 percent of the company’s total workforce, including 14 percent of its corporate workforce and less than 1 percent of the company’s operations workforce, she said. Impacts in operations are focused on management structure and back-end support structure, with only 0.2 percent impact on frontline roles. Impacted employees will have the opportunity to apply for open roles across the company, according to the company.“No matter how big or small the impact of position eliminations, we do not take lightly any decision that affects our team members,” Lynch said. “Our team members are the core of our mission to create an Experience of a Lifetime, and we have tremendous gratitude for their passion and commitment to our mission, our mountains, and our guests.”The Transformation Plan includes three pillars: Scaled Operations: With 42 owned and operated mountain resorts, plus hospitality operations, as well as retail and rental operations, the company’s operations leaders solve the same problems differently across the U.S., Canada and Australia. The company now has an opportunity to capture acquisition synergies by leveraging those best practices and introducing new tools to scale the way operations are supported across the company, officials said. Global Shared Services: The company plans to consolidate and outsource internal business services and call centers into shared services to support its North American businesses while creating a scalable model for future global expansion support. In addition to its 37 North American mountain resorts, the company owns and operates three mountain resorts in Australia — and over the past two years has expanded into Europe, with the purchase of Andermatt-Sedrun and Crans-Montana Mountain Resort in Switzerland.Expanded Workforce Management: Vail Resorts recently implemented Workforce Management technology across its North American resorts to provide the company’s front-line managers with tools and data insights to allocate talent based on the guest experience and demand, resulting in more efficiencies. The tool also gives front-line team members visibility, access, and cross-training for available shifts in-resort and network-wide.About Vail Resorts, Inc. (NYSE: MTN) The post Vail Resorts to trim corporate staff, CEO announces appeared first on Park Record.
Respond, make new discussions, see other discussions and customize your news...

To add this website to your home screen:

1. Tap tutorialsPoint

2. Select 'Add to Home screen' or 'Install app'.

3. Follow the on-scrren instructions.

Feedback
FAQ
Privacy Policy
Terms of Service